Undergraduate Catalog 2020-2021

Workplace Communication, Certificate (1760)


Program Coordinator

Holly J. Payne, holly.payne@wku.edu, (270) 745-5876

Program Requirements (18 hours)

Interpersonal communication skills within the workplace are rated by organizations and leaders as important for employee success. In fact, many employers go so far as to emphasize communication skills such as team communication, problem solving, and conflict resolution as more important than the technical skills needed for different professions. The certificate in Workplace Communication is an 18 credit hour program designed to equip students with practical and meaningful communication skills for workforce success. The certificate allows students from any major to explore their own patterns of communication and that of others so that they can construct competent messages for different audiences within professional settings. Through hands-on learning experiences, students will engage and practice the skills needed to communicate with confidence even in difficult situations. Students will complete six courses including: COMM 145, COMM 240, COMM 330, COMM 349, COMM 348, and COMM 365.

The certificate is available to students from any major and has been designed with consideration of transfer students and dual-credit students entering WKU with required courses. Additionally, the certificate is available to non-traditional students wishing solely to earn this undergraduate certificate. All classes must be completed with a “C” or higher.

Required Courses (18 hours)
COMM 145Fundamentals of Public Speaking and Communication3
COMM 240Effective Listening3
COMM 349Small Group Communication3
COMM 330Leadership Communication3
COMM 348Interpersonal Communication3
COMM 365Intercultural Communication3
Total Hours18